| Viewing Single Post From: Nominate your best handled crisis | |
|---|---|
| Mike Barnes | Oct 2 2009, 06:35 PM |
|
I know it's almost redundant to say crisis and Tylenol, but it certainly has to go down as one of the better-handled crises in the past several years, particularly in light of "when" it happened. Back then, I think Johnson & Johnson was blazing new trails in crisis management. Of course, there are those who say what they did in handling the Tylenol incident was probably exaggerated over time and it may not have been as spectacular as the text books make it out to be. But, I think it still has to go down at least as a nominee for "best handled." |
![]() |
|
| Nominate your best handled crisis · General Discussion | |





2:01 PM Sep 9